Terms & Conditions

NJS Forward Arrow

Privacy Policy & SMS Terms and Conditions

Effective Date: 2026
Website: www.njsfahealth.com
Phone: 1-888-501-7289
Email: info@njsfahealth.com

1. Privacy Policy

At NJS Forward Arrow, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us.

By using our website or services, you agree to the terms outlined below.

1.1 Information We Collect

We may collect the following types of information:

A. Information You Voluntarily Provide

Name
Email address
Phone number
Mailing address
Case-related information
Appointment details
Any information submitted through forms or communications

B. Automatically Collected Information

When you visit our website, we may collect:

IP address
Browser type
Device information
Pages visited
Date and time of access
Referring website

1.2 How We Use Your Information

We use your information to:

Provide and manage services
Communicate regarding appointments, case updates, and care management
Send reminders and important notifications
Respond to inquiries
Improve our website and services
Comply with legal obligations

We do not sell or rent your personal information to third parties.

1.3 Healthcare & Sensitive Information

If communications relate to healthcare services or case management:

We take reasonable administrative, technical, and physical safeguards to protect your information.
SMS messaging is not always fully secure. By opting into SMS communications, you acknowledge and accept this risk.
You may request alternative communication methods at any time.

1.4 Cookies & Tracking Technologies

We may use cookies or similar technologies to enhance user experience and analyze website traffic. You may disable cookies in your browser settings.

1.5 Third-Party Service Providers

We may use trusted third-party providers (such as messaging platforms, hosting providers, or analytics services) to operate our business. These providers are contractually obligated to maintain confidentiality and security.

1.6 Your Rights

Depending on your state of residence (including California and other U.S. states with privacy laws), you may have the right to:

Request access to your personal information
Request correction
Request deletion (subject to legal limitations)
Opt out of certain communications

To exercise your rights, contact us at 1-888-501-7289.

1.7 Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

1.8 Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

2. SMS / Text Messaging Terms & Conditions

By providing your mobile number and opting in, you consent to receive SMS text messages from NJS Forward Arrow related to your relationship with us.

2.1 Types of Messages

Messages may include:

Updates related to your visits
NJS Forward case information
Appointment reminders
Prescription reminders
Care management updates
Service-related notifications

Message frequency may vary.

2.2 Consent to Receive Messages

By opting in, you confirm that:

You are the authorized user of the mobile number provided
You consent to receive recurring automated and non-automated text messages
Consent is not a condition of receiving services

2.3 Opt-Out Instructions

You may opt out at any time by replying:

STOP

After texting STOP, you will receive one final confirmation message. You will then no longer receive SMS messages unless you opt in again.

2.4 Help Instructions

For assistance, reply:

HELP

Or contact us directly at:

📞 1-888-501-7289

2.5 Message & Data Rates

Message and data rates may apply for messages sent to you from us and from you to us. Rates are determined by your mobile carrier.

2.6 Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

2.7 Data Sharing for SMS

Mobile information will not be shared, sold, or rented to third parties for marketing purposes.

Information may be shared with service providers solely for the purpose of delivering SMS communications.

3. Contact Information

If you have any questions regarding this Privacy Policy or SMS Terms, please contact:

NJS Forward Arrow
Phone: 1-888-501-7289
Email: info@njsfahealth.com
Website: www.njsfahealth.com